I can't believe you board passengers ahead of doing all your checks within the plane. Leaving your prospects stuck for more than 2 hrs with no to tiny data is full bullshit. While you're fundamentally similar to every airline In this particular regard, it’s simply just not acceptable to treat your prospects in this manner.
I also desire to comment on the superb service AA delivers to the handicapped. I'm eighty four yrs previous and now need to have wheelchair assistance to get about while in the airports. I used to be shocked and delighted with the guidance I been given, and likewise in the attitudes with the people that assisted me With all the wheelchair support, and likewise the motorists in the handicap carts in Charlotte airport. They were being all so helpful and very helpful also.
Then on the best way back An additional “technical mistake” we truly assumed this was a joke. Nicely it wasn’t. they held us again without Rationalization all over again. We experienced one hour & 57 min layover and once we received from the plane from panama to MIA, we built it by means of customs received our luggage with 47 mins to spare & the “supervisor” actually smiled & stated “you’re planning to skip the flight weren't letting you thru” 27 Others screaming which the aircraft was Suitable THERE & hadn’t left yet, but her cocky smile & Angle didn’t treatment & FORCED US once again to pass up the flight & explained “discover a comfortable place to rest to the evening.
I happen to be wanting to make connection with the airline for over an hour or so without any success. what are my choices?
I have tried out, with out good results to reach your customer service Section. I misinterpret the flight time on your flight 3530 and want to alter it. I attempted calling within just 5 minutes of scheduling this flight but have experienced no response.
after arrival at airport I had been educated that the flights had been overbooked And that i could reach Dallas the subsequent early morning but not to Las Vegas.
I bought an airline ticket through expedia for journey in March 2016. the data obtained with my order indicated which i need to Make contact with the airline for seat assignment. Currently, I contacted the airline, exceptional customer service . Having said that, I was educated that due to the fact I did not ordered my ticket directly from your airline, there can be a demand for me to get a seat.
I thought there for being a coverage for overweight folks. I used to be up from the window the entire journey.I paid for my seat but since it turned out I actually didn’t have one. Along with the Aged Piedmont nevertheless traveling imagining American would do improved, unhappy throughout.
I am quite unhappy using your shopper service!!! I think it was less expensive for you personally To do that to me than to operate the flight that I was originally on, since the flight was not entire.
My household just traveled from Boston MA to Charlotte NC and experienced a Terrible expertise boarding the airplane. The two my little ones have disabilities and we ended up created to board the aircraft past. I am not pleased with how your airline treats small children with hop over to these guys disabilities. A policy change really should be made.
This is certainly with regard to flight 580 from charolet to Miami yesterday early morning, After i very first bought to my seat I felt it absolutely was just a mess. There was soda spilled within the chair and arm rest. There was trash from the final flight behind the seat in advance of me. After i asked to possess it cleaned up I had been offered no response and I used to be still left to sit down within a sticky seat for nearly 3 several hours! This was the worst in plane expertise I've ever received definitely.
Wanda also purchased a wheelchair for me as a person experienced NOT been ordered Regardless that I had requested 1 when I ordered my ticket.
Dependant on this practical experience I am able to only conclude that this exercise seems for being business enterprise as standard for American Airways, Particularly immediately after witnessing indications about not getting rid of cots from selected areas. How can a company justify possessing about fifty adults snooze on cots in an airplane terminal? This needs to be a concern for the fireplace Marshals!
I are an AA customer for over 25 several years. Your service is now disappointing to mention the least. It is actually in all parts of service from check in to , tavel to baggage dealing with.